• Consistency in the approach to interact with stakeholders — shareholders and investors, company employees, local communities and self-government bodies, businesses, financial institutions, government agencies, regulatory bodies, contractors and suppliers, academics and mass media is the priority for Naftogaz. An effective stakeholder relationship is an enabler of success in solving economic, environmental and social issues.

    The company is willing to build its relations with key stakeholders based on respect, long-term cooperation and most convenient interaction. The company enacted the Procedure for Interacting with Stakeholders (Stakeholder Liaison Protocol) that set out interfacing goals and approaches. It also identifies all the stakeholders of the company, their areas of interest and ways to interact with them. 

    Basic principles of stakeholder interaction at naftogaz

    INTERFACING WITH KEY STAKEHOLDERS

    The key stakeholders for Naftogaz group are its employees, fellow companies, partners, mass media, peers, the state and the Ukrainian society.

    The company is building relations with its employees in compliance with the requirements of the current legislation of Ukraine and based on long-term and beneficial cooperation built on trust, mutual respect and results-based focus. The company informs its staff of important corporate events through official web-sites of Naftogaz and its fellow companies, as well as through corporate intranet portals, bulletin and announcement boards. An extremely important vehicle for getting feedback from the employees is a general meeting of the company leadership with the staff and trade unions.

    Relations within the company and its enterprises are based on openness, trust, mutual support and respect to professionalism of each other.

    The company is reaching out to mass media building relationship with them based on openness, quick feedback, readiness for dialog and high ethical communication standards.

    The company interfaces with its peers based on mutual respect always welcoming and supportive of mutually beneficial cooperation. Understanding the social significance of its activities and commitment to the state and the Ukrainian people, Naftogaz is seeking to build and maintain robust and meaningful relations with government agencies and local self-government bodies through law, integrity, professionalism, partnership, mutual confidence, respect and inviolability of commitments. Pursuing corporate responsibility, the company is making its contribution to sustainable development of the Ukrainian society.

     

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    Read more about the procedure of interacting with stakeholders on Naftogaz web-site
    www.naftogaz.com

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    TRANSPARENCY

    One of the main approaches used by the company in its interaction with the stakeholders is transparency. Naftogaz endorses the dialog with all the stakeholders and shares reliable information regarding its performance taking advantage of the following key tools:

     

    • publishing relevant information on the performance of the group companies on the official website — http://www.naftogaz.com;

    • releasing annual reports about the company's performance including information on environmental and social aspects;

    • round-table discussions, consultations with local communities across the regions where the company operates;

    • building awareness in local communities of social and charitable programs run by the company.

     

    The Procedure for Interacting with Stakeholders reaches out to all the areas of the company's activities and is applied to all projects that have significant impact on the environment and community or arouse much interest of the stakeholders. If the company intends to implement smaller-scale projects bearing no significant impact on the local community or other stakeholders, the outreach may be limited to publishing a Letter of Intent in the local media and public hearings organized by local authorities in order to make the community aware of intended projects and to ensure that interests of the community are considered at the project development phase. 

     

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    Approaches to the company's interaction with key stakeholders — employees, subsidiaries, partners, mass media, peers, government and the Ukrainian society can be found in Naftogaz Code of Corporate Ethics here — www.naftogaz.com  

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    Naftogaz stakeholder mapping

    and key interaction approaches

    Naftogaz stakeholder mapping and key interaction approaches

    Naftogaz stakeholder mapping and key interaction approaches

     

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